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Privacy Policy

Last Updated: 09.08.2025

1. Introduction

At CVlyzd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our AI-powered CV and Cover Letter optimization service (the "Service"). CVlyzd is a brand owned and operated by Gravitonic Ltd, a company registered in the United Kingdom.

2. What We Do

CVlyzd is an AI product and service that analyzes, optimizes, and regenerates CVs and Cover Letters based on provided job descriptions. Our goal is to help you pass Applicant Tracking Systems (ATS) and increase your chances of securing interviews and job offers. We offer two core features:

  • COVERyzer:

    Generates Cover Letters tailored to specific job descriptions.

  • CVlyzer:

    Optimizes and regenerates your CV based on provided job descriptions.

Credits are used to access these features. 5 Credit = 1x Cover Letter (generated) and 10 Credit = 1x CV optimization. Credits are valid indefinitely. You can download generated documents in PDF or .DOCX formats.

3. What Information We Collect

We collect the following types of information:

Information You Provide During Registration:

  • Your email address (required for account creation and communication).

  • Your name (optional, but recommended for personalized service).

  • Password (securely stored and encrypted).

Information You Provide to Use the Service:

  • Your CV/Resume content (uploaded for CVlyzer optimization).

  • Job descriptions (provided for both COVERyzer and CVlyzer).

  • Any feedback or comments you provide to us.

Usage Data: Information about how you use our Service, including the features you access, the number of credits used, and the time spent on our website.

Device Information: We may collect information about the device you use to access our Service, such as your IP address, device type, operating system, and browser type.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve our Service, personalize your experience, and analyze usage patterns.

4. How We Use Your Information

We use your information for the following purposes:

To Provide the Service: To operate, maintain, and improve our Service, including generating Cover Letters and optimizing CVs.

Account Management: To manage your account, including registration, login, and password recovery.

Communication: To send you important notifications, updates, and promotional materials (with your consent where required).

Personalization: To personalize your experience and provide relevant recommendations.

Analytics: To analyze usage patterns and improve our Service.

Customer Support: To respond to your inquiries and provide customer support via email at [email protected].

Third-Party Recruitment Agencies/Agents: With your consent, we may share your CV data (including the optimized version generated by CVlyzer) with recruitment agencies and recruitment agents to facilitate job opportunities that match your skills and experience. This sharing is intended to connect you with potential employers. You have the right to withdraw this consent at any time (see Section 8).

Legal Compliance: To comply with applicable laws and regulations.

5. Sharing Your Information with Third Parties

We may share your information with the following third parties:

Recruitment Agencies and Agents: As described in Section 4.

Service Providers: We use third-party service providers to help us operate our Service, such as hosting providers, email marketing services, and payment processors (Stripe). These providers are contractually obligated to protect your information.

Analytics Providers: Google Analytics, Hotjar. These services help us understand how users interact with our website and improve our Service. Please see their respective privacy policies for more information: Google Analytics Privacy Policy, Hotjar Privacy Policy.

Payment Processor: Stripe (for processing payments). Stripe’s privacy policy is available at Stripe Privacy Policy.

Legal Authorities: We may disclose your information if required by law or in response to a legal process.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data.

  • Secure server infrastructure.

  • Regular security assessments.

  • Strict access controls.

However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • Right to Erasure: You can request that we delete your personal information (subject to certain exceptions).

  • Right to Restriction of Processing: You can request that we restrict the processing of your personal information.

  • Right to Object: You can object to the processing of your personal information for certain purposes, including direct marketing and sharing with recruitment agencies.

  • Right to Data Portability: You can request a copy of your personal information in a portable format.

  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time. This includes the consent to share your data with recruitment agencies.

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we may retain your data until you request deletion or until your account is inactive for a prolonged period.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website and/or sending you an email. Your continued use of our Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]